Zoholics India 2026: Meet KG CRM Solutions in Chennai

Zoholics India 2026 lands in Chennai on September 24, and this year it’s a homecoming of sorts for the first time, Zoholics India is being hosted at Zoho’s own global headquarters campus, giving attendees a rare look at the environment where many of the company’s ideas take shape.

The timing is notable too: Zoho marked its 30th anniversary in early 2026 and announced it had crossed one million paying customer organizations and 150 million users worldwide, a milestone that gives this year’s Zoholics extra weight as a checkpoint on where the platform is headed next. Zoho has confirmed AI will be the headline theme this year, with sessions built around its latest AI developments, upcoming releases, and new capabilities across the ecosystem.

For anyone running a business on Zoho or thinking about it, this is one of the few chances each year to see new features before they trickle into release notes, ask product teams direct questions, and get a sense of how CRM, automation, analytics, and AI are converging across the platform.

KG CRM Solutions LLP will be there too, and we’d love to meet you.

Event at a Glance

Detail	Information
Event	Zoholics India 2026
Date	September 24, 2026
Venue	Zoho’s global HQ campus — Estancia IT Park, Plot No. 140 & 151, GST Road, Vallancheri, Chengalpattu District, Tamil Nadu – 603 202
Organizer	Zoho
Status	Tickets sold out
Focus	AI, Zoho CRM, automation, connected business apps

What Is Zoholics, Exactly?

It’s Zoho’s flagship user conference part product showcase, part community meetup. Unlike a typical vendor webinar, Zoholics pulls in customers, partners, consultants, and Zoho’s own teams for real conversations about how the products actually get used.

The value isn’t just in what’s new. Businesses that have run Zoho for years often walk away having found a feature they didn’t know existed, or a smarter way to connect tools they’re already paying for.

What a Zoholics Day Looks Like

Zoho hasn’t published a session-by-session agenda for the Chennai edition publicly with tickets sold out, detailed scheduling and speaker information goes out directly to registered attendees. But Zoholics runs on a consistent format across every city it visits, and Chennai should follow the same shape:

• Keynotes and briefings: direct updates from Zoho’s leadership and product teams on where the platform is headed, with AI expected to anchor this year’s opening sessions
• Tailored one-on-one sessions: a 25-minute slot with a Zoho product expert, bookable by every attendee, used for support questions, implementation problems, or best-practice advice
• Customer case studies: real businesses walking through how they’ve used Zoho to solve actual operational problems, not just feature demos
• Hands-on workshops: tracks split for both new users getting started and advanced users digging into integrations, scripting, and automation
• Partner and networking zones: a chance to meet Zoho’s certified partners (KG CRM Solutions included) and other businesses working through similar CRM challenges

Who You’ll Meet There

Zoho hasn’t named individual headline speakers publicly for this event yet, but a Zoholics crowd typically includes:

• Zoho’s own product and engineering teams, who lead the keynotes and run the one-on-one expert sessions
• Fellow Zoho customers, some of whom present their own case studies on stage
• Zoho Certified Partners and consultants (like KG CRM Solutions), staffing booths and available for implementation conversations
• Business leaders and IT teams evaluating or expanding their use of the platform

If you’re registered and want to compare notes before or after a session, that’s exactly the kind of conversation we’d welcome at the event.

Five Themes Worth Watching

1. AI and Zia across the stack. Zoho has spent the past year pushing Zia beyond suggestions and into action Zia Agents, Agent Studio, and an Agent Marketplace now let businesses deploy AI that autonomously handles tasks like lead scoring, follow-ups, and record updates rather than just flagging them. For CRM users, the interesting question is how much of this can plug directly into existing sales workflows without a rebuild.
2. Zoho CRM itself. Lead management, sales automation, forecasting, and customization remain the core of the platform and the core of what most attendees come to learn about.
3. Automation that actually reduces work. Lead assignment, follow-up sequences, approvals, record updates the manual tasks automation is built to remove. Zoholics is a good venue to see automation patterns other businesses are actually running, not just theoretical ones.
4. Connected apps. CRM for sales, Books for accounting, Analytics for reporting, Desk for support, Creator for custom needs the pitch of Zoho One is that these talk to each other. How well that works in practice is worth pressure-testing.
5. Analytics and business insight. Data only matters if someone acts on it. Sessions on Zoho Analytics tend to focus on turning CRM and operational data into dashboards people actually check.

Who Gets the Most Out of It

• Business owners: a broad view of how Zoho apps fit together across operations
• Sales teams and CRM managers: features, automation ideas, and configuration fixes
• IT teams: APIs, integrations, and customization depth
• Zoho consultants and partners: staying current and building relationships
• Companies evaluating a CRM a low-pressure way to understand the platform before committing to an implementation

Meet KG CRM Solutions LLP

We’re a Zoho Certified Consultant focused entirely on the Zoho ecosystem CRM implementation, customization, automation, integration and migration, Zoho Creator development, Zoho Analytics, and Zoho One rollouts.

The work isn’t just switching on software. It’s building workflows around how a business actually sells and operates which looks different for a five-person team running one pipeline than for a 200-person org with multiple sales motions, custom functions, and three other systems that need to talk to CRM.

If any of this sounds familiar, we’d genuinely like to talk:

• Rolling out Zoho CRM for the first time
• Migrating off spreadsheets or another CRM
• Automating a sales process that’s currently held together by manual follow-ups
• Connecting CRM to your accounting, support, or reporting tools
• Building something custom in Zoho Creator that standard CRM can’t do

Questions Worth Bringing to the Event

If you already use Zoho CRM:

• What automation are we not using that we should be?
• Where are the gaps in our reporting?
• What’s actually new in AI/Zia that applies to our workflow?

If you’re evaluating Zoho:

• Does our sales process map cleanly onto Zoho CRM, or will it need heavy customization?
• What should our data migration plan look like?
• Which integrations are non-negotiable for us on day one?

Let’s Talk

Zoholics India 2026 is September 24 at Zoho’s global HQ campus in Chengalpattu, Chennai. If you’re attending and want to talk through a CRM project, new implementation, automation, integration, or migration KG CRM Solutions LLP would love to connect.

Website: kgcrmsolutions.com

FAQ

When is Zoholics India 2026? September 24, 2026.

Where is it held? 

Zoho’s global headquarters campus at Estancia IT Park, Plot No. 140 & 151, GST Road, Vallancheri, Chengalpattu District, Tamil Nadu – 603 202

What is Zoholics India? 

Zoho’s user conference bringing together customers, partners, and experts to explore the Zoho ecosystem, with AI as this year’s headline theme.

What does a typical Zoholics agenda include? 

Keynotes, one-on-one expert sessions, customer case studies, hands-on workshops, and partner networking the format Zoho runs consistently across its Zoholics events worldwide.

Is KG CRM Solutions a Zoho-focused company? 

Yes, exclusively Zoho. Services include CRM consulting, implementation, customization, automation, integration,