Welcome to KG CRM Solutions LLP ("KG CRM Solutions", "KG CRM", "we", "us", or "our").
These Terms & Conditions govern your use of our website and the services provided by KG CRM Solutions, including Zoho CRM implementation, customisation, automation, integrations, development, consulting, support and related technology services.
Our Services
KG CRM Solutions provides Zoho CRM implementation, customisation, automation, integrations, development, consulting and support services as agreed with the customer.
Customer Responsibilities
Customers must provide accurate information, required access and timely approvals and must have the necessary rights to share their data with us.
Zoho & Third-Party Services
Our services may depend on Zoho and other third-party platforms. Their pricing, features, availability and policies may change, which may affect related services.
Customer Data
Customers retain ownership of their business and CRM data. We access and use such data only as required to provide the agreed services.
Fees & Payment
Fees and payment terms will be mentioned in the applicable quotation, invoice or service agreement.
Additional Work
Changes to agreed requirements, additional features, integrations, reports, development or other work outside the original scope may require additional fees and time.
Intellectual Property
Customers retain ownership of their data and materials.
KG CRM Solutions retains ownership of its pre-existing tools, methods, templates and reusable technology unless otherwise agreed in writing.
Confidentiality & Security
Both parties agree to protect confidential information. We take reasonable measures to protect customer information from unauthorised access or disclosure.
Acceptable Use
You must not use our website or services for any of the following activities:
Liability
Suspension & Termination
Services may be suspended or terminated for:
Governing Law
These Terms are governed by the laws of India.
Changes
We may update these Terms from time to time to reflect changes in our services, technology, business practices or applicable laws.
The updated version will be published on our website with the revised "Last Updated" date.
Contact
If you have any questions about these Terms of Use or our services, please contact us:

