Executive Summary:
(Property/Resort Hosts) deals with Rental and Non-Rental Property Resort Hosts. After scanning the market for several months they selected “Zoho One” and with the help of Consultant Partner “KG CRM Solutions LLP” implemented 8 licenses include (Zoho Creator, Zoho Projects, Zoho Work Drive, Zoho CRM, Zoho Forms, Zoho Books, Zoho Invoice, Zoho Writer) for their company and support team. For the inspections of their property we create an application in Zoho Creator (Inspection App) and handle all the business process for their property business. Collect all the necessary information in the application and do some workflows and schedule according to the requirements of the client
Introduction:
Resort Choice Rentals is a Spain-based company with local customer support centers worldwide. With a team experienced in the travel industry, they specialize in finding the perfect holiday home for each customer. Collaborating with top online holiday companies, they offer a diverse range of handpicked accommodations. Their partnerships with local property management companies ensure seamless support for guests upon arrival. Resort Choice Rentals’ commitment to transparency, integrity, and personalized service fosters lasting relationships with customers and partners alike. Their goal is to be the go-to choice for travelers seeking unforgettable holiday experiences and property owners looking to maximize their rentals’
Resort Choice Rentals
The Challenge:
The client has large number of data of their Properties customers. He was using third party applications to manage their property business and all users that costing much. Also they are many challenges with using multiple third party applications. He want to automate and save all the information of their customers so that all the information save in database and do some automation on that like “Email to customer, create auto inspection (Weekly, Bi-Weekly, Monthly) ,Documents saving, Report of inspection etc
Finding a Solution:
To address these challenges, they contact to KG CRM Solutions, we Introduce ZOHO for Simple BNN DMCC.Zoho provides multiple software’s for the Invoicing and data management
- First They need their staff to Process their orders for this they need a portal where their staff can login and access the orders so for that we provide the 5+ ZOHO ONE user license and provided the valid permission according to client.
- Then we create a Zoho One customer Relationship management tool so they can Manage and store all the customer data and Related Information that they need for the business running process.
- Then we created some Custom buttons and functionalities that help them to keep their data in order.
- We added some workflows that helps them to automats their process.
- We Help to calibrate their Goggle Accounts with their Zoho one accounts for getting a counts and accountability for their customer meetings and Team Briefings.
- We added some workflows that helps them to automats their process.
Beside this they are having various entities and relationship which were require to get a proper management program:
Client :
Rometheme Studio.,
Date :
25 May 2023
Category :
Health insurance
Duration :
3 Years
Finding a Solution:
The client find “Zoho One” with the help of “KG CRM Solutions LLP”, also we are authorized partner of Zoho. We automate all his business in “Zoho One” package that include Zoho Creator, Writer, Forms, Workdrive,
- Before using Zoho, the client was using a third-party application which proved to be expensive for them. Additionally, they faced numerous challenges in managing multiple platforms, handling properties information, and conducting inspections for the properties. As a solution, we recommended Zoho One, the comprehensive package offered by Zoho
- We helped the client migrate all their data into Zoho CRM, Creator, Writer, and Workdrive and set up various workflows and functions to fulfill the client's need
- We make a complete application of inspection where client can manage their staff
Subscription:
Zoho One
Since:
16/01/2023
Team Size:
16
Duration :
2 Months
- We create different dashboards for users and admin to see the done and upcoming inspections.
- We save all property related information in the inspection app like images and videos of the Property.
- We create a html report to view the property information in a single page including images and videos.
- Also we use Zoho writer (Zoho Writer enhanced their collaboration capabilities, facilitating seamless document sharing and real-time editing among team members. This resulted in improved communication and a more agile decision-making process. The client now enjoyed a paperless environment, promoting sustainability and reducing operational costs).This integration provided them with a complete platform where they could compile and manage all their data effectively. After implementing Zoho, the client experienced significant improvements in their data management and overall business
Beside this they are having various entities and relationship which were require to get a proper management program.
Implementation and Results:
After implementing the Zoho applications, (Client) saw significant improvements in their Property Business. Inspections were processed more quickly and with fewer errors, leading to improved customer satisfaction. The customizable dashboard gave Property adjusters real-time visibility into the status of each property, allowing them to quickly respond to customer inquiries. The automated workflow system reduced the workload on users, allowing them to focus on more complex claims.
Conclusion:
By using Zoho One to build a custom Inspection management system, (Resort Choice Rentals) was able to automate their Properties process and improve efficiency. The application provided real-time visibility into the status of each Property, reducing delays and errors. The company was able to process claims more quickly, leading to improved customer satisfaction and ultimately, higher revenue.
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Partner Bio:
KG CRM Solution is the authorized partner of ZOHO, We assist you in your systems and processes and make it easier to manage your clientele, sales revenue, and branding with cutting-edge ZOHO technology. We provide the services like Zoho Consultation and Implementation, Business Automation and Blueprints, Centralized Database and Analytic, Chat-box & Chat-bot Setup, Website development, SEO & Marketing. We don’t only focus on sales and marketing. Our priority is to provide high-quality items that exceed our customers’ expectations. We are dedicated to providing loyalty to our clients and sticking with them till the end. It’s one of the reasons we’ve had a 99% success rate.Over the course of 7+ years, we have gradually widened our horizons and obtained numerous specialties based on the demands of our clients. At KG CRM, we recognize that no two clients are alike, nor are their business demands. That is why we have expanded our services to meet the needs of any business, whether it is an insurance company, healthcare, construction, legal firm, transportation, hotel, educational institute, or real.
Overall Rating
4.7 / 5
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Source: Zoho Partner Page