Deploy pre-built Zoho AI agents, fast
Start from proven agents in the Zia Agent Marketplace. KG CRM Solutions selects, configures and extends the right pre-built Zoho AI agents for your team — live in your Zoho CRM without building from scratch.
What it is
What is the Zia Agent Marketplace?
The Zia Agent Marketplace is where pre-built Zoho AI agents can be discovered and deployed for common business jobs — so you get results quickly instead of building every agent from the ground up.
KG CRM Solutions helps you pick the right agents, configure them against your live Zoho CRM data and rules, and extend them where an off-the-shelf agent needs to go further.
The catalogue
Pre-built agents by job
Common categories of pre-built Zoho AI agents we deploy and tune for clients.
Sales agents
Lead qualification, follow-up, deal summaries and next-best-action inside Zoho CRM.
Support agents
Ticket triage and routing, knowledge-grounded replies and routine resolution in Zoho Desk.
Finance & ops agents
Quote, invoice and approval automation, payment reminders and record reconciliation.
Marketing agents
Audience segmentation, lead scoring and routing, and campaign content support.
Data agents
Enrichment, de-duplication and validation to keep your CRM data clean and unified.
HR & internal agents
Employee queries, onboarding steps and internal request handling across Zoho apps.
How it works
From Marketplace to production
Select
We match the right pre-built agents to your goals and Zoho setup.
Configure
We tune each agent to your data, rules and permissions, then test it against real cases.
Deploy & extend
We launch with oversight and extend or customise where an off-the-shelf agent needs more.
Pre-built vs custom
Marketplace or Agent Studio?
Start with the Marketplace when…
A common job can be handled by a proven pre-built agent you want live quickly with minimal build.
Move to Agent Studio when…
You need custom logic, bespoke integrations, or an agent built around a process that's unique to your business.
Explore Agent Studio →FAQ
Zia Agent Marketplace — frequently asked questions
What is the Zoho Zia Agent Marketplace?
The Zia Agent Marketplace is where pre-built Zoho AI agents can be discovered and deployed for common business jobs — such as sales follow-up, support triage and data enrichment. Instead of building from scratch, you start from a proven agent. KG CRM Solutions helps you choose, configure and extend the right ones for your business.
How do I deploy a pre-built agent from the Marketplace?
KG CRM Solutions reviews your goals, selects the most suitable pre-built agents, configures them against your Zoho CRM data and rules, tests them, and puts them into production with the right permissions and oversight. You get the speed of a pre-built agent with a setup tuned to your business.
Can pre-built agents be customised to my business?
Yes. Pre-built agents give you a fast starting point, and KG CRM Solutions tailors their behaviour, data access and integrations to fit how you work. Where a pre-built agent can't cover a requirement, we extend it or build a custom agent in Zia Agent Studio.
How is a Marketplace agent different from a custom agent in Agent Studio?
Marketplace agents are ready-made for common jobs and deploy quickly. Agent Studio is for bespoke agents built around workflows that are specific to your business. Many companies use both — pre-built agents for standard tasks and custom agents for the work that sets them apart.
Do I need Zoho One to use Marketplace agents?
No. Pre-built agents work with Zoho CRM and individual Zoho apps, and they become more capable across a connected suite like Zoho One. KG CRM Solutions reviews your Zoho licensing and recommends the most cost-effective setup for the agents you want to run.
Is it safe to let a pre-built agent act on my data?
Yes, when it's configured properly. Agents act within the roles and permissions you grant, and KG CRM Solutions applies least-privilege access with human-in-the-loop checkpoints for sensitive actions. Your data stays within your Zoho environment, which Zoho does not sell or use for advertising.
Not sure which agents you need?
Book a free consultation and we'll recommend the pre-built Zoho AI agents with the fastest payoff for your team — and set them up for you.
Book a free consultation