A growing supply chain and fulfilment company needed a centralized platform to streamline operations.
MFABI relied on manual processes to manage warehousing, inventory, and order fulfilment, making it difficult to scale efficiently. To modernize its operations, the company partnered with KG CRM Solutions to implement a customized Zoho Creator and Zoho Analytics solution. The new platform automated workflows, centralized order management, and delivered real-time business insights, creating a scalable foundation for future growth.
Growing operations needed one connected platform
MFABI was managing order fulfilment, warehouse operations, inventory, and logistics through manual processes and disconnected systems, making it difficult to maintain data accuracy, automate workflows, and gain real-time visibility across the supply chain.
“As order volumes increased, MFABI needed more than a basic management system—they required a centralized platform to automate fulfilment processes, streamline warehouse operations, and support long-term business growth.”
- Manual order processing and repetitive fulfilment tasks slowed daily operations.
- Inventory, warehouse, and order data were managed across disconnected systems and spreadsheets.
- Limited real-time visibility into inventory levels, order status, and warehouse performance.
- Bulk order imports and fulfilment workflows required significant manual effort, increasing the risk of errors.
- Existing processes could not efficiently support growing order volumes and business expansion.
- Centralized Zoho Creator platform for order, inventory, and warehouse management.
- Automated order processing, fulfilment workflows, and approval processes.
- Seamless integration with third-party logistics, warehouse, and shipping systems.
- Real-time visibility into orders, inventory, warehouse performance, and operational analytics.
- Scalable cloud-based solution to support increasing order volumes and future business growth.
Zoho Creator & Zoho Analytics — A unified platform for supply chain and fulfilment operations
KG CRM Solutions implemented a customized Zoho Creator and Zoho Analytics solution that centralized order management, inventory, warehouse operations, and reporting into a single cloud platform. The solution automated fulfilment workflows, integrated with third-party logistics systems, and provided real-time business insights, giving MFABI a scalable platform to improve operational efficiency and support future growth.
Order & Fulfilment Management
Centralized order processing with custom workflows for managing production orders, sales orders, transfer orders, and fulfilment activities from a single platform.
Warehouse Operations Automation
Streamlined warehouse management with supplier tracking, inventory handling, location management, and automated operational processes.
Bulk Order Import Automation
Automated Excel-based order imports with validation, approval workflows, and error handling to reduce manual effort and improve accuracy.
Third-Party System Integration
Connected Zoho Creator with external fulfilment and logistics platforms through APIs for seamless data exchange and automated order processing.
Real-Time Analytics & Reporting
Delivered interactive dashboards through Zoho Analytics, providing insights into orders, billing, warehouse performance, and business operations.
Scalable Zoho Platform
Built a flexible cloud-based solution using Zoho Creator and Zoho Analytics to support MFABI’s growing operations and future expansion.
Delivered in 2 months — from brief to live platform
Automated Operations. Improved Efficiency. Scalable Growth.
The Zoho Creator and Zoho Analytics implementation transformed MFABI’s supply chain operations by centralizing order management, warehouse processes, and business reporting into a single platform. With automated workflows, seamless integrations, and real-time operational insights, MFABI now manages fulfilment activities more efficiently on a scalable solution built to support continued growth.